Visitor Information Officer

The Gisborne i-SITE Visitor Information Centre is the first point of contact for many who journey to Tairāwhiti. First impressions count, so we are looking for a customer service superstar! Someone ready to give a warm welcome and connect visitors to the best experiences Tairāwhiti and Gisborne has to offer.

About the Trust

Trust Tairāwhiti is the regional development trust for Tairāwhiti.

The Trust has a vision that our people, whānau, and communities of Tairāwhiti can live the lives we value in ways that matter to us.

Our aspiration is for a region of Te Mana - Shared Pride, Te Ihi - Shared Prosperity, and Te Wehi - Shared Opportunity.

If you love Tairāwhiti, are excited by the prospect of being involved in the vibrant tourism industry, this could be the opportunity for you to join our Gisborne i-SITE Visitor Information team.

About the opportunity

The Gisborne i-SITE Visitor Information Centre is the first point of contact for many who journey to Tairāwhiti. First impressions count, so we are looking for a customer service superstar! Someone ready to give a warm welcome and connect visitors to the best experiences Tairāwhiti Gisborne has to offer.

This full-time role will require weekend work and work on public holidays. Hours worked are between 8am to 5.30pm, in line with the approved roster.

About you

You will have excellent local knowledge, be passionate about our region and its people. You will be excited to promote everything from our walks and wineries, beaches and bike trails to our unique culture, history including premium tourism products.

Ideally, you will hold or be working towards a relevant tourism qualification, have previous customer service work experience and excellent communication and interpersonal skills. You will also have a current clean NZ drivers' licence and a strong customer service work ethic.

You will be proficient in using Microsoft applications, with the ability to pick up new computer and ticketing systems quickly.

You will value the cultural identity of Tairāwhiti, including an ability to understand or desire to learn te reo Māori me ona tikanga.

We are looking for people to join our team who share our vision, live our values, and are passionate about working with our communities. If this sounds like you, and you have the skill set outlined above, step through our waharoa and apply now!

CLOSING DATE: 2 June 2021

placeholder

Position Description - Visitor Information Officer

Download Position Description
placeholder

Apply Now!

Application Form

Our People

placeholder
I can help with

Connecting you to the world of tourism, te ao turuhi and where to see the best sunrise in the world

Adam Hughes

Regional Tourism Manager